Shipping & Returns
Shipping
Biorepeelusa currently charges a standard $25 shipping fee, unless another shipping option or rate is displayed during checkout.
Orders generally arrive within 3–5 business days after the order has been completed and processed.
Processing begins after payment has been successfully received and verified. Orders paid through Cash App, Zelle, Chime, or another manual payment method will remain On Hold until payment confirmation.
Once an order has shipped, delivery times may be affected by the carrier, weather, holidays, incorrect addresses, or other circumstances outside our control.
Customers are responsible for providing a complete and accurate shipping address.
Order Tracking
When tracking information is available, it may be provided by email or through the customer’s account.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or contains the wrong product, contact us promptly at:
Please include your order number and clear photographs of the product and packaging where applicable.
Returns
For hygiene, safety, and product-integrity reasons, opened or used skincare products may not be eligible for return.
Please contact Biorepeelusa before returning any product. Unauthorized returns may not be accepted.
Return eligibility will depend on the condition of the product, the reason for the request, and applicable consumer-protection requirements.
Original shipping charges may be non-refundable except where required by law or where the return results from an error on our part.
Contact
For shipping or return questions: